NAPA Gold Certified Auto Care

Expert care for every mile ahead.

Norwalk’s trusted auto repair shop, providing dependable automotive service and expert repairs to our community since 1983.

Request an appointment Call (419) 663-2831

A better kind of auto care

Welcome to Jake's

Local expertise, honest communication, and dependable service for every mile ahead.

Jake's Auto Care is a complete auto repair and maintenance shop, family owned and NAPA Gold Certified.

YOUR JOURNEY - OUR PRIORITY

Our team has proudly served Norwalk and the surrounding area since 1983. With ongoing Autotech training and ASE Certifications, you can feel confident that your vehicle is in experienced hands.

Local OwnedFamily owned and operated.

Get to know us

Confidence after you leave

2 years. 24,000 miles. Peace of mind.

When your vehicle is serviced at a NAPA AutoCare Center, eligible repairs are backed by the NAPA Peace of Mind Warranty. It is another way we stand behind quality work and dependable parts.

See warranty details

How we can help

Our Services

From routine maintenance to complex radiator repairs, our trained team keeps your vehicle ready for the road.

Brakes

Reliable brake inspections, repairs, and replacements for confident stops.

Oil Change

Keep your engine protected with routine oil and filter service.

Air Conditioning

Stay comfortable with A/C diagnostics, repair, and seasonal service.

Engine Diagnostics

Find the cause of warning lights and performance problems before they grow.

Alignment

Prevent uneven tire wear and improve handling with professional alignment services.

Shocks & Struts

Restore a smoother ride and dependable handling with suspension service.

Timing Belt Replacement

Ensure your engine runs smoothly and avoid costly repairs with timely timing belt replacement.

Diesel Repair

Experienced maintenance and repair for diesel vehicles and heavy-duty systems.

View all services

Let's get you back on the road

Request an Appointment

Tell us a little about your vehicle and what it needs. We'll follow up to confirm a time that works for you.

Our customers say

Good work travels.

Leave a Google review

Jake's Radiator Inc

4.9

Based on 142 reviews

review us on

Dave

2 weeks ago

They worked with our 3rd party warranty company and let us know what was happening the whole time .

David King

9 months ago

We took an older gmc acadia there, had it towed there. Had not run for 3 to 4 years. Replaced battery and put new tires on it, got it running. Andy was very helpful, gave us estimates for other repairs it needs to get it running well. Gonna get my dodge ram worked on sometime soon there too, needs brakes. I would recommend Jake's for anything you need done

Linda Keefer

9 months ago

B Duncan

9 months ago

I had an exhaust leak that made my car undriveable. I called on Wednesday and got an appointment for Thursday. Good start! On Thursday they completed a full inspection and provided a clear, straightforward estimate. It covered the issue I knew about and a few I didn’t. What stood out was how well it was documented—photos, specs, and a triage-style breakdown that made it easy to understand what was urgent and what could wait. No pressure, no upselling. I approved the repairs I wanted, and the parts were ordered the same day. If not for a delay completely outside their control, the car would’ve been ready Friday. Even better, the final cost came in under the estimate, and they applied discounts I didn’t even know were available. The biggest win for me was communication. About 90% of it was handled over text, which made everything smooth. When I did call with a question, they answered immediately. Professional, transparent, efficient, and fair. I’ll be back, and I recommend them without hesitation.

Christy Colwell

9 months ago

They are quick and very responsive to messages. The customer service is outstanding! They explain things to you well. I like getting the messages with there findings and how its all documented. I am always very satisified and feel well taken care of.

Allen Miller

10 months ago

Great service, fast turn around. Great company to work with. Couldn't be happier

Melanie Love

1 year ago

My experience was amazing! I highly recommend them! Scheduling again in a few weeks for some tune up work before winter. Excellent work and customer service. I'd give them 15 stars if I could!

Lawn Care

1 year ago

I couldn’t be more pleased with the whole crew at Jake’s. Kailey, Roy, and Andy were absolutely amazing. Their customer service was outstanding, and they did excellent work on my Colorado. I needed new brakes for my truck, and they were by far the best-priced and quickest shop I’ve ever dealt with. I won’t go anywhere else from now on. Thank you so much!

Dex Mohr

1 year ago

Right from the start, Andy was very helpful and friendly! They had replaced my rear brakes and changed my oil, all in super timely fashion! They also were very reasonably priced! I would recommend them to any and everyone!

Kristen Dennison

1 year ago

Kailey, Roy & Andy have been awesome to work with! Excellent communication from booking appoinments to project completion. Always fair pricing and excellent workmanship. Thank you for being easy to work with.

mal franko

1 year ago

We broke down on a cross country road trip in our RV. Got towed to Jake's Radiator Services and they got us back on road in 24hrs. They diagnosed the problem and patched a hole in the radiator and replaced a hose and multiple belts they noticed was wearing out. The service overall was of high quality with super low prices. Thank you so much Jakes Radiator services!

Emma Lindenberger

1 year ago

Highly Recommend Jake’s Auto Care. They explained everything so well, and made me feel like more than just a customer. I was very satisfied with the work, professionalism, and kindness of the staff and business!

Ryan Bowers

1 year ago

Great service very satisfied how they were able to fix my golf cart that I had been having issues with for a while! I would definitely use them again!

Trevor Rood

1 year ago

They have taken great care of us every time we’ve visited. From diagnostics to repair they kept us informed throughout the entire process. Highly recommended

Frank Van Dresser

1 year ago

Very happy with the knowledgeable and friendly professionals at Jake’s! They have been taking care of us for over 30 years and continue to impress! Having a great auto mechanic who you can TRUST is a must…Jake’s Auto Care checks that box for us!

Howard Wilde

2 years ago

Great service and staff!

Jeanne Singer

2 years ago

Customer Service is excellent, repair work is excellent!

Bryan P Clark Sr

2 years ago

Outstanding experience

mike wobser

2 years ago

Jakes is the best, had my daughters car in for crank position sensor, they changed sensor and did inspection, found rear brakes down to metal and front tie rod wore out!! Replaced all parts did alignment and was back on the road same day!! Took my suburban in for rear diff seal and fluid and also for tire repair! Was quick and fast! Definitely recommend jakes for all your repair needs

David Ball

2 years ago

First time at Jake's - very professional - did a great job - will go back for any maintenance needed on my vehicle.

Diane

2 years ago

OUTSTANDING SERVICE! The team was able to get me in next-day for a suspension issue and had me back on the road in less than two hours. The owners & staff took excellent care of me and my vehicle. If you're looking for a reliable, trustworthy shop, this is the place!

Peter Wiegand

2 years ago

The owners and staff are amazing. I recommend this place above anywhere else. From initial questions and scheduling appointment all the way to completion. The communication, responsiveness and professionalism is always there. I will continue to service our vehicles there. Yes even the new ones.

Gregory Fett

2 years ago

Excellent place to get your classic car radiator repaired or recored. Jeff did an outstanding job.

j kim

2 years ago

The ONLY team I trust with all of my cars!

Luke Kelley

2 years ago

Took our personal vehicle in for an oil change! Friendly staff and informative. Gave updates throughout the process and priced very well! Highly recommend

Philip Byrd

2 years ago

How they go above by doing a full vehicle inspection and provide each concern with a timeline of when it needs to be fixed and estimates as well. I will be back soon with my other vehicle to be serviced

Ty Keefer

2 years ago

Outstanding customer service. Couldn't ask for ANYTHING more! Roy, Kailey and the crew are top notch. Had a Vintage Air Conditioning system installed in my '71 Monte Carlo SS454. Looks and works great! Thank you for everything.

Rachel Powers

2 years ago

Andy was very helpful and very respectable. He always kept in touch with me about other issues that came up with my car while he had it at the shop. Made sure they were allowed to move forward with anything extra by asking me via text before starting any extra work that needed done. The technicians were quick with getting my car done so I was able to pick it up during my lunch break and not have to lose out on any hours at work as well as providing a rental car while they kept mine overnight. The rental car was a great addition and super helpful. Andy's customer service and the speed of the technicians to get my car done is the sole reason why I will be a returning customer!

Joe Mitchell

2 years ago

Great place for service

Steven Kiel

3 years ago

My enthusiasm has waned. Taking tires on and off was simple enough, but my last visit was to install TPMS sensors. After install and their balance, I had unusual vibration beginning as I approached 80 MPH, which would get stronger and stronger under track conditions. When I asked them about this, they wanted to charge me again to correct it. Another shop checked the tires, and seeing how far out of balance they were, rebalanced them. I paid more at the other shop, but it would have been a lot cheaper if I just had it done right the first time.

More ways to keep moving

NAPA Credit Card

Promotional financing may be available on qualifying purchases of $199 or more.*

Enjoy convenient monthly payments, exclusive cardholder discounts, and extended warranty coverage when you use the NAPA Credit Card for eligible repair services.

Explore financing *Subject to credit approval. See provider terms for details.

Parts and products we stand behind

Brands we trust

Quality service starts with quality parts. We work with trusted names to help keep your vehicle dependable.